You can chose how often you would like your staff to receive automated reminder emails for New or Outstanding Actions. New Actions are generated by the system when staff have something to complete – this can include new E-learning units, Policies to read, Review forms or Compliance Checks to be carried out depending on which modules you have within your My OnStream subscription.
Once an Action has been viewed but not completed, it becomes an Outstanding Action.
You have the following options:
Daily email notifications
- For New Actions only* – the system will send one email to relevant staff before 8am the day after an Action is first assigned to them. No emails will be sent for Outstanding Actions.
- For New and Outstanding Actions – the system will send an email to relevant staff before 8am the day after an Action is first assigned to them. Daily emails will then continue to be sent, until the staff member completes the Action.
Weekly email notifications
- For New Actions only – the system will send one email to relevant staff to cover all new actions that have been allocated to them within that week. No emails will be sent for Outstanding Actions.
- For New and Outstanding Actions – the system will send weekly reminder emails to relevant staff, to notify them of all New and Outstanding Actions generated during the previous week.
*Default and recommended option
For all options, you are able to specify you preferred time and day for emails to be sent. Emails will not be sent over weekends. These automated emails are in addition to the completion dates and reminders you can set manually for E-learning/Policy Tracker modules in the Learning unit setup. We can amend your settings at any time or turn emails off completely.
The option you chose will apply to all modules that you subscribe to within My OnStream – do contact us if you would like to discuss this further.