You can chose how often you would like your staff to receive automated reminder emails for New or Outstanding actions. New actions are generated by the system when staff have something to complete – this can include an E-learning unit, Policies to read, Review forms or Compliance Checks to be carried out depending on which modules you have within your subscription.
Once an action has been viewed but not completed, it becomes an Outstanding Action.
For New Actions, you have the following options:
- Daily* – the system will send one email to relevant staff before 8am the day after an Action is first assigned to them. You are able to choose your preferred time of day for emails to be sent.
- Weekly – the system will send one email to relevant staff to cover all new actions that have been allocated to them within that week. You are able to choose a specific time and day of the week.
For Outstanding Actions, you have the following options:
- Daily – the system will send daily emails to relevant staff to remind them of the action. You are able to choose your preferred time of day for emails to be sent – emails will not be sent at the weekend.
- Weekly* – the system will send one weekly reminder email to relevant staff. You are able to specify your preferred time and day for emails to be sent.
*Default and recommended option
These automated emails are in addition to the completion dates and reminders you can set manually for E-learning/Policy Tracker units in the Learning unit setup. We can amend your settings at any time or turn emails off completely.
The option you chose will apply to all modules that you subscribe to within My OnStream – do contact us if you would like to discuss this further.